Refund

The Masabeeh GIblah gemstone team welcomes you and thanks you for your trust. The online store informs you that, out of concern and full awareness of users' rights, it seeks to protect user information according to the privacy policy and confidentiality of information followed by Masabeeh Jableh for gemstones.

Accordingly, Masabeeh Jableh clarifies that the privacy policy and confidentiality of information, under which your data will be handled, is as follows:

First: The information that Masabeeh Jableh obtains and retains in its database includes personal user information such as name, age, email, national ID number, or residence number. It also includes the user's personal login information, such as username, password, email, and the password recovery question and answer.

The nature of the electronic platform may require collecting some information related to cookies for electronic purposes, which facilitate interaction between the store and the user.

Second: Does Masabeeh Jableh share this information?
The store strives to keep this information confidential, using it only to improve the quality of the online store and facilitate interaction between Masabeeh Jableh and its users. As a general rule, all this information is available only to those responsible for the Masabeeh Jableh store, and they will not share or disclose it to others.

The store is committed to ensuring the safety of users. However, if the store notices any illegal activities carried out by a user, Masabeeh Jableh may report such actions to the relevant authorities after consulting with its legal counsel.

Third: How secure is the confidentiality of store information? Masabeeh Jableh aims to maintain the confidentiality of user information and privacy policies and will not violate the provisions of these rules. However, as online security cannot be guaranteed 100%, the Masabeeh Jableh team advises users to keep their information confidential. Users should avoid disclosing any information they consider very important.

The store takes steps to protect this information using "specific servers" secured by electronic protection systems, including special software. Nonetheless, since the internet cannot be fully guaranteed against breaches or viruses, the store advises users to maintain the confidentiality of their information.

Fourth: Is there a third party involved in the relationship between the store and the user? The privacy policy clarifies situations where third parties may be involved, such as marketers, technicians, consumers, or anyone else associated with the relationship.

Fifth: Rules and terms of use for the Masabeeh Jableh online store: All the online store's obligations, as well as user obligations and rights concerning the relationship between the user or consumer and the store, are outlined in the provided link. These rules represent the "Privacy Policy and Information Confidentiality" and stem from the agreement between the user and the store regarding their legal relationship.